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VGE works with numerous call centers which market the products of VGE's
carriers. Often we have products and services
with carriers that have been specifically designed with our telemarketing
operations in mind. Our centers are all professional, high quality organizations
and are dedicated to being outstanding community and industry citizens while
maintaining full compliance with all applicable laws and
regulations.
We have a talented staff of professional telemarketing training and support
personnel that will travel to your location in order to provide thorough on
site training on all of our processes from A to Z.
Our IT department works closely with each center to automate all processes
including order entry, third party verification, reporting, etc. VGE processes
all orders submitted by each call center to ensure that each order conforms to
the carrier's and our order format and data integrity criteria. This process
ensures that each center is getting the most effective and productive results
from its efforts, and frequently reduces dramatically the number of orders
rejected by the carrier for a variety of data errors.
Our telemarketing centers are important agents, and receive all of the support
services offered by VGE.
Key Benefits
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Excellent communication products designed specifically for
telemarketing.
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Advanced technical support to ensure high quality order entry.
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Advanced training and support for all carrier related issues.
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In depth training for all aspects of every VGE telemarketing
program.
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Professional customer and agent support assistance.
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